Ling·STEP (the "Service") is an educational platform designed for language learning. Anyone can freely access and use the Service for learning purposes. However, certain content may be restricted due to YouTube platform policies, including video availability, age restrictions, and regional limitations.
The Service does not sell or charge for access to YouTube original content (videos, audio, or subtitles). However, we offer an optional paid subscription service (Basic Plan) for enhanced learning features. The subscription fee is for AI analysis technology, learning tools, and server resource usage—not for the original content itself.
In addition to the free plan, the Service offers a Basic Plan subscription. Basic Plan subscribers can access AI-generated learning materials (summaries, vocabulary, grammatical analysis, etc.) and expanded personal learning library features. Subscription payments are securely processed through the Paddle payment system. Subscription payments automatically renew monthly until canceled. Users can cancel their subscription anytime in account settings, and upon cancellation, they will retain access until the end of the current billing period before automatically reverting to the free plan.
All users may request a refund within 14 days from the payment date, and full refunds are available for requests made within this period. Refund requests must be submitted to lingstep.helpdesk@gmail.com and will be processed promptly upon receipt and verification. Refunds are not available after the 14-day period has elapsed. However, if technical errors or payment-related issues occur during service use, individual support can be provided through the operations team.
Learning materials provided by the Service, including summaries, translations, and grammatical analyses, are automatically generated by artificial intelligence (AI). The Service does not guarantee the complete accuracy, appropriateness, or integrity of the analysis information and assumes no legal liability for any outcomes resulting from using this information for learning.
The Service provides only the minimum necessary excerpts for educational purposes. Full text provision of original works (complete lyrics/scripts/subtitles, etc.) and bulk exports (CSV, etc.) are avoided, and are provided only within the scope of permission from rights holders when necessary.
Analysis, quotation, and similar uses may be restricted according to regional copyright laws and fair use principles. The same usage may have different permissible scopes depending on the country, and users must comply with the laws of their country of residence/use.
Automated crawling/scraping, inducing downloads, circumventing access controls, bypassing copyright protection measures, uploading/distributing illegal copies, and violating terms/laws are prohibited. Users may not directly upload third-party files (SRT, MP4, etc.).
Only minimal logs (including partially masked IPs) are retained for service quality improvement and abuse prevention purposes, and are securely destroyed when the reasonably necessary retention period has elapsed. Data may be provided to law enforcement agencies only in accordance with lawful requests.
Ling·STEP is not affiliated with, sponsored by, or endorsed by YouTube or any rights holders. All trademarks and logos are the property of their respective owners.
The Service depends on external platforms such as the YouTube API. The Service is not responsible for functional limitations/interruptions due to external causes such as API policy changes, discontinuation, or errors.